Total Revenue Management for Utilities

• In the case of AMR/AMI, meter data is automatically and remotely collected at pre-defined intervals.
• Manual meter reading, reading via optical port and drive by metering are possible using mobile devices even in offline mode, and system is synced upon availability of connectivity.

• Collects, stores and manages meter data like units, Voltage, Current, Maximum Demand, KWH, and Tamper Events from various types of meters.
• Data integrity checks and audits are performed.
• Supports, manual meter reading, optical meter reading, drive-by reading, AMR and AMI.
• In case of AMI, it connects with the MDAS to automatically obtain meter data.
• The billing module obtains data from the MDMS for automatic end of cycle bill processing.

• For effective collections, non-paying consumers can be automatically and remotely disconnected and reconnected based on business rules.
• This is done automatically in the case of AMI.
• In the case of non-AMI systems, or manual meter reading the disconnect status can be updated manually in the software based on inputs from the collection module and it can provide alerts to Utility and update the CRM system.

In smart metering/ AMI situation, this module reads real time upstream meter data from Feeder and Distribution transformer and corelates with downstream consumer readings to detect leakages. This helps reduce AT&C loss.

• Ability to slice and dice data and generate various views most suited for decision making, tracking demand, collection and arrears, etc. Detailed analytics are possible.
• The reports are generated according to the administrative hierarchy of the utility.
• Required alerts & notifications can be sent on SMS and email

Work flow design, mapping of Utility hierarchy and administrative structure design. Modules for Utility officers for management of revenue, assets, resources and workflow.

Assets (Fixed & moveable) can be tagged to entities or owners and  be reorganized as per administrative /network hierarchy.

• Bills are generated at the end of the month automatically in the case of AMI/AMR metering.
• For manual billing, a mobile device with a mobile billing app is used to generate the bill offline, and later sync with the head end software.
• Supports both prepaid & postpaid billing.

• The module allows collections to be reconciled against demand
• Allows collection through various channels such as digital/online payments, Mobile cash counters, kiosk collection at Utility office.
• This completes the revenue cycle and makes the entire metering, billing and collections cycle more productive and quicker

System comes with required mobile applications.

Automates submission of consumer applications (and changes such as load extension/reduction etc) through various channels, tracking of the applications, closure upon installation and collection of all consumer details including GIS details as per EODB guidelines

• Identity management for user provisioning has ready work flow for automating approval process, access management allows role-based bio-metric authentication to required application functionality.
• Events are also logged in the system for security and audit trail.
• Data is encrypted in transmission.

Detailed consumer data, indexing and tagging of consumer can be done. Consumption history details are maintained.

• Maintains location data of all meters and other critical assets in the system.
• Provides location-based reports and ability to view non-paying consumers on google maps.

System uses a SOA and integrates with external/existing IT systems (billing, MDAS, MDMS, etc) through APIs and Web Services.

• The system logs all data related to modifications in the database.
• The system is created with redundancy of the Servers and SAN.
• The Servers are located in a Data Center which has no access to external persons.